In carrying out our day to day activities we have relationships with our supporters, our staff, trustees, volunteers, grant applicants, staff of the Hospitals, and patients and visitors to the Hospitals.  As a result we collect, store and process personal information on a day to day basis. Our use of personal information allows us to meet legal requirements, make better decisions, communicate with all of our stakeholders and fundraise more efficiently.

The type and quantity of information we process and how we use it depends on why you are providing it to us. Examples include making a donation or submitting an enquiry

For most purposes we may collect the following:

  • your name;
  • contact details (including postal address, telephone number, e-mail address and possibly your social media identity);
  • date of birth;
  • gender;
  • information about your activities accessing and using our website(s),
  • about the device you use to access these,
  • your location, but only identified by your IP address and/or MAC address and not your name.
  • information about how you wish to hear from us in the future;
  • your bank or credit card details where you provide these to make a donation or payment;
  • information as to whether you are a UK taxpayer to enable us to claim Gift Aid;
  • where relevant information relating to your health (for example if you are taking part in or attending a challenge event) for health and safety purposes;
  • information relating to your reasons for supporting the charity which may refer to additional personal information
  • where you have indicated that you have left us a legacy in your Will, any information regarding next of kin with which you may have provided us to administer this;
  • where you are private individual acting as an executor of a Will which includes a legacy to our Charity.
  • If you apply for, or accept a role within the Charity, as an employee, trustee or other volunteer:
    • we will collect the information necessary for us to process these applications, assess your suitability and support or manage this relationship appropriately;
  • we will collect information required to manage our ongoing relationship which for staff will include personal bank account information;
  • age, nationality and ethnicity information where relevant for monitoring purposes.


If you are a member of staff and apply for grant funding:


we will collect the information necessary to process the application, and pay the grant, which may include personal bank account information and names of individuals participating in the project being funded.