How we collect information about you Information you provide to us directly We collect personal information from you when you enquire about our activities, register/sign up for an event, make a donation, enter a raffle, apply for or accept a job, volunteer, engage with our social media channels, apply for grant funding, respond to a survey we have sent you, or otherwise provide us with your personal information and agree to be contacted. We may also collect this type of information if you make it public or volunteer it to us when engaging with us. Information you provide to us indirectly Your information may be shared with us by third parties, for example independent event organisers, fundraising sites like Just Giving or other organisations engaged by us in the future to raise funds for the charity. These independent third parties will only do so when you have indicated that you wish to support Lewisham Greenwich NHS Charity and with your consent. You should check their Privacy Notice when you provide your information to understand fully how they will process your data. Information provided about you by a friend or relative signing you up for one of our events. We also use third parties to collect data on our behalf to support our activities. This might include processing your donations, setting up Direct Debits, running raffles, event registrations, and ensuring our records are as up to date as possible through running address and detail verification checks. Information from other sources In addition to the information you give us, we may add information from publicly available sources including data from, for example, reputable newspapers, company websites, Companies House, the Charity Commission, Who’s Who and Debrett’s, LinkedIn/Twitter. We may also use geographic and demographic information based on your postcode. We do this in order to manage our fundraising effectively and to give you the best experience by tailoring our approaches to you according to your interests as well as the level at which you could potentially support us. This also enables us to manage our fundraising efficiently and effectively so we can raise more to spend on our beneficiaries. We also obtain data from public sources to ensure the addresses and postcode information we hold on you is kept up to date. Website cookiesCookies are used to gather information on how you use our website. Cookies are text files, which identify a user’s computer to our server. Cookies in themselves do not identify the individual user, just the computer used. The Support Lewisham Greenwich NHS Trust website uses persistent cookies – these are used to track returning visitors. They expire after 12 months and enable us to compare website traffic from month to month. Cookies help us identify which pages are most visited and which events or activities are of most interest. This information can be used to help us improve our website and services and ensure we provide you with the best service. Wherever possible, the information we use for this purpose will be aggregated or anonymised i.e. it will not identify you as an individual visitor to our website. You can reject cookies. Most browsers allow you to refuse cookies – consult the help section of the browser toolbar. Information on controlling cookies or rejecting cookies is available from several web sites, e.g. www.aboutcookies.org Website analytics This website uses Google Analytics tracking codes to measure performance enabling us to enhance and improve services for our audiences. However, we do not collect personally identifiable information (PII) as all data collected is anonymous. For full details on how Google Analytics works, please visit Google Analytics Terms of Service. If you do not want Google Analytics to use your data, then please visit Google Analytics opt-out browser add-on. Use of email products for bulk mailingWe also use products for sending emails to large numbers of people and can identify from this product whether the email has been opened, and whether links within the email have been clicked. This enables us to determine whether our emails are of interest to the recipient